Privacy Policy

Privacy Policy of Viraj Handicraft

RETURN AND REFUND POLICY

Items purchased from our website on discount are not subject to refunds or exchanges in order to ensure fairness to our artisans and craftsmen and keep our prices competitive.

Only in the odd event that your goods arrive broken are returned and refunds would be made possible within 48 hours of receiving your order, you must email us and include a photo of any broken products in your shipment.

When returns are authorized (for damaged goods), we are pleased to provide you a full refund on the original credit or debit card you used to make the purchase. However, in some cases, return shipping costs and a stocking fee may also be charged. Or you might replace the defective item for a new one.

We intend to complete the whole task within 10 to 12 working days. Contact Team Viraj Handicrafts team on virajhandicraft01@gmail.com

Cancellation Policy

Before we dispatch your item, you may request an order adjustment or cancellation at any time. Unfortunately, after the shipment leaves our warehouse for delivery, we are unable to cancel your orders.

Shipping Policy

Before we dispatch your item, you may request an order adjustment or cancellation at any time. Unfortunately, after the shipment leaves our warehouse for delivery, we are unable to cancel your orders.

Privacy Policy

We do everything to safeguard the privacy of our users and clients. Therefore, the purpose of this privacy statement is to explain how Viraj Handicrafts utilizes and safeguards any information you provide to us when using this website. We understand and take your privacy as a serious matter of concern. So stay confident while providing any identity information on our site. We occasionally even update our policy for any changes required to be made. This policy is changed, updated and effective from 2019.

Governing your personal details

Without your consent or unless compelled by law, we will not sell, distribute, or lease your personal information to other parties. If you tell us that you want this to happen, we may use your personal information to send it to third parties that we believe you might find interesting. Please write to us or send an email to us as soon as you can if you believe any information we have on you is inaccurate or incomplete. Any inaccurate information will be updated right away.